Privacy Policy
South Coast Recovery Centre is committed to protecting the privacy and confidentiality of your personal information. By submitting this form or contacting us, you consent to the collection, use, and storage of your information as outlined below.
1. What Information We Collect
We collect information that you provide voluntarily through our forms, including but not limited to:
- Name, contact details (email, phone)
- Health or addiction-related information necessary for treatment enquiries
- Any other information you choose to provide
2. How We Use Your Information
Your information is used solely for the purpose of:
- Responding to your enquiry about treatment options
- Providing information about our programmes and services
- Facilitating admissions, where applicable
3. Confidentiality and Access
- All personal and medical information is treated as strictly confidential.
- Only authorised members of our admissions and clinical team have access to your information.
- We do not share, sell, or rent your information to third parties.
4. Data Retention
We retain your information only for as long as necessary to respond to your enquiry or provide treatment services, after which it is securely deleted.
5. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Withdraw consent for the processing of your information (please note this may limit our ability to provide services)
6. Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact:
South Coast Recovery Centre
Lot 12773, Chiddingstone Road, Ramsgate, 4285
media@scrc.co.za
0393144777
7. Consent
By submitting this form, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your personal information as described.
For more information on the treatment we provide, visit our addiction treatment in South Africa page.
To learn more about evidence-based addiction care, visit the World Health Organization substance abuse resource page.
