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Contact us on:
+27 39 314 4777 or +27 72 545 5414
enquiries@scrc.co.za
Contact Rehab South Africa
If you or a loved one is battling addiction, taking the first step can feel overwhelming — but you’re not alone. At South Coast Recovery Centre, we’re here to support you with understanding, expertise, and a clear path forward. Contact South Coast recovery centre today and begin your journey toward lasting recovery with a compassionate team that genuinely cares about your well-being.
Reaching out is often the hardest part, but it’s also the most powerful. When you contact us, you’re not committing to anything on the spot — you’re simply opening the door to possibility, healing, and hope. Whether you’re enquiring for yourself or on behalf of someone else, we’re ready to listen without judgment and offer the guidance you need.
What to Expect When You Call
Your initial call or message is handled by a trained admissions specialist who will take the time to understand your situation in a safe, confidential space. We know this conversation can be emotional or even intimidating, so our team will speak with empathy, clarity, and professionalism.
We will begin with a general discussion to understand your current needs. You can expect us to ask a few key questions to ensure we tailor our response to your unique circumstances. You don’t need to prepare anything in advance, but providing accurate information will help us support you as effectively as possible.
What Information We’ll Ask For
To ensure we’re offering the most suitable treatment options, we will gently guide you through some important questions. Here’s what we may ask:
1. Substance Use Details
We’ll ask about the type of substance(s) being used — whether alcohol, prescription medication, or illicit drugs — as well as the frequency, quantity, and how long the use has been occurring. Understanding this helps us assess the level of care required, including whether a medical detox is needed.
2. Severity of the Problem
We may explore how the substance use is impacting daily life — physically, emotionally, mentally, and socially. This includes any behavioural changes, withdrawal symptoms, or signs of dependency. If you’re unsure about the severity, that’s okay — our team can help you work through it.
3. Mental and Physical Health
Addiction is often accompanied by other mental health challenges such as anxiety, depression, trauma, or bipolar disorder. We’ll ask if there are any existing or suspected co-occurring conditions, as well as any physical health concerns such as chronic illness, recent hospitalisations, or complications arising from substance use.
4. Medical Aid Information
If you have medical aid, we’ll ask for the name of your provider and plan details. This helps us determine your eligibility for coverage and guide you through the process. If you don’t have medical aid, we can still discuss alternative payment options or programmes that may be available.
5. Personal and Family Situation
We’ll explore whether you have a support system in place, if family involvement is possible or preferred, and what your living environment is like. Recovery is not only personal — it’s relational — and understanding these factors helps us design a more effective, holistic treatment plan.
6. Treatment Goals
We’ll invite you to share what you or your loved one is hoping to achieve through treatment. Whether the goal is complete sobriety, restoring relationships, or simply gaining control over life again, we’ll meet you where you are and support you every step of the way.
What Happens Next?
After gathering this information, our team will explain the recommended treatment options, answer any questions you may have, and walk you through the next steps — from booking an assessment to planning for admission. If needed, we can assist with transport logistics and provide guidance on what to bring.
Every journey begins with a conversation. Contact Addiction Recovery Centre South Africa today, and let us help you or your loved one take that vital first step toward a life of health, clarity, and purpose.
Address
Private Estate
Lot 12773
Chiddingstone Road
Ramsgate
4285